Pete's Gourmet™ Confections/PETESGOURMET.COM PRIVACY policy

Welcome to Pete's Gourmet™ Confections, Inc. and petesgourmet.com. Pete's Gourmet™ Confections, Inc. and its affiliates provide their services to you subject to the following conditions. If you visit or shop at petesgourmet.com, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice, which also governs your visit to petesgourmet.com, to understand our practices.

1. Personal Information

1.a
Petesgourmet.com. uses its online customers' personal demographic [name, address, and the names and addresses of recipient of gifts from you] and financial information [credit card information], as voluntarily supplied to us at the point of purchase, for the exclusive purpose of enabling the sales transaction and delivery of Pete's Gourmet products to the customer. The customers' information is not supplied to third parties except in the case that it is required by law. Pete's Gourmet Confections, Inc. may at times use general demographic information for statistical analysis, or provide statistical analysis to third parties which does identify individual customers.

1.b Petesgourmet.com. may at any time request your voluntary participation in a consumer survey that would provide personal demographic information for marketing purposes, customer service improvements, or to provide general statistical analysis to third parties.

1.c
Pete's Gourmet Confections, Inc. may also use access information as provided by the act of visiting our site including but not limited to your IP Address, and your activity while on the site for internal purposes or to provide to third parties as required by law. This access information would not be used in an attempt to identify you except in the case of legal action resulting from illegal activity on your part.

1.d
As the information described in paragraphs 1.a through 1.c is supplied voluntarily by the user through the act of visiting the site, or providing the information on a form at Petesgourmet.com, Pete's Gourmet Confections, Inc. is not responsible for its accuracy.

1.e
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. To our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.

2. Information Storage

Information supplied by user, with the exception of financial information, will be stored in our database for the user's future reference. This information is protected by SSL encryption (described in paragraph 4.b).

3. Cookies

A cookie is a piece of data stored on the user's hard drive connecting the user to information her previously offered, or selected. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

4. Security

4.a
This web site takes every precaution to protect our users information. When users submit sensitive information via the web site, your information is protected both online and off-line.

4.b
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Typically, while on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. Currently, the lock icon is not apparent because the secured page is contained within a frameset.

4.c
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

4.d
If you have any questions about the security at our web site, you can send an email to orders@Petesgourmet.com

5. Customer Interaction

5.a
We send all customers an email receipt to verify purchase and access information.

5.b
Established customers may occasionally receive information on products, services, special deals, or news. Out of respect for the privacy of our users we present the option to not receive these types of communications via email request. If you have received a promotional email and were not given the opportunity to opt out you may send an opt out request to: orders@Petesgourmet.com

5.c
We may send the user site and service announcement updates which contain important information about the service or site operations. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

6. Remedies

If you feel that this company is not abiding by its posted privacy policy, please contact Pete's Gourmet Confections, Inc. at: 541-664-0369, or via email at: orders@Petesgourmet.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact the Better Business Bureau, or consumer protection agency of your choosing.

7. Changes to this Policy

Pete's Gourmet Confections, Inc. retains the right to change this policy at any time. Upon such changes, affected customers will be notified via email. It is the responsibility of the user to check this policy periodically to stay current with changes.

 

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies. These policies also govern your visit to Petesgourmet.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS Petes Gourmet Confections™
201 Bateman Drive#17
Central Point, Oregon 97502
http://www.petesgourmet.com
866-857-3837